Send bulk WhatsApp messages the safe, official way

Quick answer: To send bulk WhatsApp messages safely in India, use the official WhatsApp Business API with Meta-approved templates and an opted-in contact list. Chitthi imports your Excel list, personalises each message and sends it through the official API, so your number is not banned. Meta charges about ₹0.86 per delivered marketing message.

Upload your customer list, pick an approved template and send a personalised WhatsApp campaign to hundreds or thousands of people. Every message is tracked: sent, delivered, read and replied.

By Feb Tech IT Solutions Pvt Ltd · Updated 2026-10-13

How a bulk WhatsApp campaign works

Import contacts from Excel or CSV; numbers are cleaned and duplicates merged
Tag them, for example by city or interest, and pick who gets the message
Choose a template with an image, offer and buttons like “Order now” or “Call us”
Personalise with each customer’s name and details
See the cost estimate, send, and watch delivery live

Official API vs unofficial bulk senders

	Official WhatsApp Business API	Unofficial bulk sender tools
Allowed by WhatsApp	Yes	No, breaks WhatsApp terms
Risk of number ban	Low, with good quality messages	High
Sender shown	Your business name and logo	A personal number
Images, buttons, reports	Yes	Limited, unreliable
Cost	Meta charges per delivered message	Cheap until the number is banned

Why not unofficial bulk senders?

Tools that automate the normal WhatsApp app break WhatsApp’s terms and get numbers banned. Chitthi sends through Meta’s official Cloud API, so messages come from your verified business profile and your number stays safe.

Built-in protection

Meta’s daily limits followed automatically
People who reply STOP are never messaged again
Campaign pauses itself if too many messages fail
Skip people messaged in the last 24 hours

Who uses it

Clinics, coaching institutes, shops, real estate, loan agents, restaurants and service businesses across India use WhatsApp campaigns for offers, reminders, festival greetings and follow-ups.

Questions, answered

How many messages can I send a day?

Meta sets a daily limit on how many new customers a number can message (often 250 or 1,000 at the start). It rises as you keep sending good-quality messages. Chitthi follows the limit automatically.

Can I send images and PDFs?

Yes. Templates can have an image, PDF or text header, plus up to 3 buttons.

What does each message cost?

Meta charges about ₹0.86 per delivered marketing message in India, plus GST, to your own Meta account. Failed messages are free.

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Feb Tech IT Solutions Pvt Ltd, Roorkee, Haridwar, Uttarakhand 247667, India · +91-74094-58821 · rajat@febtech.in