Quick answer: Clinics use Chitthi to send appointment reminders, follow-up checks and health-camp offers to patients on WhatsApp, and to answer common questions (timings, fees, address) with a 24×7 chatbot. It runs on the official WhatsApp Business API, so patient messages come from your clinic’s name.
By Feb Tech IT Solutions Pvt Ltd · Updated 2026-10-13
Reminders with a Confirm button cut no-shows, and the chatbot answers “timing kya hai?”, “fees kitni hai?” and “address bhejo” on its own, so your reception team picks up fewer calls.
Send only to patients who gave you their number for updates, keep medical details out of marketing messages, and let anyone reply STOP. Chitthi handles opt-outs automatically.
Hi {{name}}, your appointment at Smile Dental Clinic is tomorrow, 12 Oct at 11:00 am. Please reply or tap below to confirm. [Confirm] [Reschedule]
Free dental check-up camp this Sunday, 10 am – 2 pm 🦷 Scaling at ₹499 (regular ₹999) for camp visitors. Book your slot now. [Book my slot]
You can send a reminder campaign each day to the patients tagged for tomorrow, using a utility template (about ₹0.12 per message in India).
Yes. Messages come from your clinic’s WhatsApp business profile with its name and logo.
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Feb Tech IT Solutions Pvt Ltd, Roorkee, Haridwar, Uttarakhand 247667, India · +91-74094-58821 · rajat@febtech.in