WhatsApp for shops, showrooms and restaurants

Quick answer: Shops, showrooms, salons and restaurants use Chitthi to send festival offers, new arrivals and order updates to regular customers on WhatsApp, with a photo and an Order or Call button. A chatbot answers price, timing and location questions 24×7.

By Feb Tech IT Solutions Pvt Ltd · Updated 2026-10-13

What shops send on WhatsApp

Bring customers back

Most shops already have hundreds of customer numbers in a billing app or register. Import them from Excel, tag regulars, and send them a reason to visit again, in Hindi or English.

Example WhatsApp messages

Festival offer (marketing)

Hi {{name}}, Diwali Dhamaka at Sharma Electronics 🎉 Up to 30% off on LED TVs and fridges, plus a free gift on every purchase above ₹10,000. Offer till 2 Nov. [See offers] [Call shop]

Order ready (utility)

Hi {{name}}, your order #2381 is ready for pick-up at our Civil Lines store. Open till 9 pm today.

Questions, answered

How many customers can I message?

Unlimited contacts on the Chitthi plan. Meta sets a daily limit for new customers that rises as you send good messages.

What does a festival campaign to 500 people cost?

About ₹430 + GST in Meta charges for 500 delivered marketing messages, plus your ₹1,999 monthly plan.

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Feb Tech IT Solutions Pvt Ltd, Roorkee, Haridwar, Uttarakhand 247667, India · +91-74094-58821 · rajat@febtech.in